Smart chatbot for your website
100% fully managed
This service provides a fully managed service of smart chatbot for your website, including:
- Dialogflow setup and weekly training and setting of new intents.
- We help to set up and manage your Kommunicate account, you need almost grow plan that includes 5000 bot sessions /month. For high traffic websites you can sign-up for the Scale plan.
- Advanced Integration in any E-commerce or website. For example, allow customers ask their order status and bot replies automatically.
- Some of the features about Kommunicate Grow Plan :
- 5 teammates or agents
- 1 Year chat history
- Bot and CSAT analytics
- Whatsapp and Agile CRM integrations. Facebook available in Scale plans.
At the end of the day, humans are always in control of our software. If a bot fails to answer, you can command control over a conversation.
The bot only alerts agents when needed via various methods
- Via direct buttons on the chat window
- Via configuration, enabling auto human takeover when bot can´t reply
- Via custom payloads on a single intent
- The agent is notified via e-mail, push notifications on web panel, or mobile App
Admin panel with reports
Manage all conversations in a shared area with push notifications and reports, and forget everything else.
From here on out, it’s just you and the customer – happily connected. Ready to get started?
Apps available for Mobile/Tablet
Manage customer conversation from anywhere.
Get notified about leads, customer messages, and internal team conversations. Ensure a faster response time by communicating with them on the go. Android & iOS versions.
- Manage group chats
- Search and initiate conversations
- Quick Replies
- Take over from bot
- User information section
- Conversation sharing and universal links