No products in the cart.

Type To Search

Customer Support
logotype

Type To Search

Chatbot for E-commerce

Artificial intelligence bot for support websites.

Managed service to train and implement a natural language bot that answers your customer replies 24/7.

Docs
Video

Platform

Service

Compatibility

All

Our plugins were verified by thousand of customers since 2010. We're partners of Amasty and Aheadworks with thousand of projects finished.

30 Days refund policy

For all our plugins

1 year license and support

For all our plugins

Clear

From: €99,00 / month and a €199,00 sign-up fee

Smart chatbot for your website

Unlock the Power of AI Chatbots with Our Botpress Chatbot Integration Solution

Experience the future of customer support and streamline your E-commerce operations with our cutting-edge Chatbot Integration Solution, seamlessly integrated into your online store through our proprietary module. 
 
Whether you’re using Magento or WooCommerce, our solution is designed to elevate your customer service and operational efficiency.
 
After installation, your website becomes equipped with a 24/7 support system featuring advanced E-commerce capabilities such as order status updates and human takeovers via WhatsApp, Telegram, and Facebook Messenger, all seamlessly provided through your Smooch account.
 
We are able to customize this system to offer any special requirement. The basic subscription plan includes up to 5 hours of customization every month, this has a value of 500€.
 
The main support for this service, is provided for free via ticket system with no limits *.
 
* Customizations are priced separately. Basic plan includes 5 free hours/month.

 

OpenAI

You need a OpenAI account with billing active and a working API key.

Botpress

The best open source platform for construct advances chatbots.

Basic plan Starts at 500 bot sessions/month

Enough for most websites. Contact us for plan advise.

100% fully managed

This service provides a fully managed service of smart chatbot for your website, including:

  • E-commerce Integration: Effortlessly integrate our chatbot into your E-commerce or website, enhancing user experience and customer engagement.

  • Customizable Solutions: Tailor the chatbot system to meet your unique business requirements, ensuring it aligns perfectly with your goals.

  • Advanced Automation: Enable automation for tasks like order status inquiries, allowing the chatbot to handle customer queries efficiently.

  • WhatsApp Support via Smooch: Provide human assistance via WhatsApp, seamlessly integrated with our chatbot. (Requires a Smooch account in addition to your OpenAI account.)

  • 24/7 Support Availability: Offer round-the-clock support to your customers, enhancing their satisfaction and trust in your brand.

  • Continuous Improvement: We ensure ongoing improvements to the chatbot system to keep it up-to-date and effective in meeting your evolving needs.

Note: An OpenAI account is required for chatbot integration, and for WhatsApp support, a Smooch account is necessary in addition to your OpenAI account.

Lite

For start-ups
€ 99 Monthly
  • 500 Chatbot sessions
  • 1 bot by account
  • 5 hours of dedicated support / month
Click Here
Popular

Pro

For medium business
€ 199 Monthly
  • 1000 Chatbot sessions
  • 1 bot by account
  • 5 hours of dedicated support / month
Click Here

Enterprise

For active E-commerce sites
€ 299 Monthly
  • 5000 Chatbot sessions
  • Up to 2 bots by account
  • 5 hours of dedicated support / month
Click Here

Unlock Infinite Possibilities

When you integrate our chatbot and proprietary plugin into your E-commerce system, you open the door to a world of limitless potential. Here are five remarkable ways our system can revolutionize your online business:

  • Self-Service Order Status and Shipping Updates: Imagine providing your customers with instant access to their order status and shipping delivery information, all at their fingertips. Our system empowers customers to track their orders independently, enhancing their overall shopping experience.

  • Privacy and Security: Rest assured, your customers’ privacy is of utmost importance to us. Our chatbot is designed to strictly respect privacy, ensuring that sensitive information is never compromised or shared with unauthorized individuals. Your customers can trust that their data is safe in your hands.

  • Admin Bots for Warehouse Efficiency: Efficiency is the name of the game in E-commerce. With our system, you can create administrative bots that assist in warehouse operations. These bots can help manage inventory, streamline order processing, and ensure products are readily available when needed.

  • Connect Remote Systems for Product Innovation: Imagine seamlessly connecting remote systems to gather information and data for product innovation. Our system can integrate with various data sources to fuel your creativity and bring new products and features to life.

  • Dynamic Image Carousels: Create eye-catching image carousels for specific product categories, turning browsing into a visually engaging experience. Showcasing your products in this dynamic way can significantly boost sales and customer engagement

Additional information

Plan

Lite, Pro, Enterprise

Reviews

There are no reviews yet.

Be the first to review “Chatbot for E-commerce”

What´s included in the service and differs us from others.

  • We train phrases every week, providing a report via the ticket system.
    We implement an order search system for Magento/Prestashop/Woocommerce. We can provide the desired information to customers via bot.
  • We can implement any custom search in the database and provide replies via the bot.
  • We manage FAQS and integrate into the bot response, just send us a plain CSV as a regular FAQ with questions on the first column and answer in the second.
    If you have HTML FAQS page ever is better because the bot can crawl new questions periodically.
    This can be a static page or use a module like Amasty FAQS. We can also export any data from the database as FAQS, to a custom CSV that Dialogflow may read.
  • Multi-language bot. We work together with your team to create the desired translations in additional languages.
  • Up to 5 hours of customization every month. Additional features need purchase development time or prepaid tickets.
  • 5 teammates or agents are included in the Kommunicate Grow plan.

Pricing, conditions

  • Our service does not include kommunicate or Dialogflow costs, only the management service. We advise starting with Kommunicate Grow plan including 5000 unique sessions/month. Check their website at Kommunicate pricing
  • To start the service, you need a Google Cloud account with billing enabled and a kommunicate.io account(Trial should work). Our team will help you to setup those systems.
  • The minimum additional development hour rate including VIP/discounted accounts/prepaid time is 20€/hour.
  • For accounts with payment delayed more than 30 days, we can proceed to take down the account at your sole discretion.