Chatbot

Installation of the chatbot

After you signup for our service, to finish the setup you need 3 elements.

  • A Kommunicate account, trial/Grow or higher paid.
  • Google Cloud account with billing enabled and Dialogflow ES API enabled.
  • Our plugin for your e-commerce store, this will be provided from our developers when you subscribe to our service.

Don´t worry if you find difficult, our managers will contact you in short time for helping.

Kommunicate setup

Proceed with those steps to create a Kommunicate account, Kommunicate signup.
Trial is usually available for new customers and once ends you need purchase a Grow or higher plan.

Google cloud setup

Proceed with those steps to enable Dialogflow ES, Dialogflow setup

Magento install

You need to go to Stores->Configuration->Dialogflow and insert the javascript code we provide you.

Woocommerce install

You have a link in your navigation bar with the Dialogflow icon, just click on it and paste the javascript code inside.

Panel access

This is the universal link to access to the Web Panel Dashboard Kommunicate
 

Kommunicate docs

You have an extensive documentation site, please visit https://docs.kommunicate.io/
Also you ‘re free to contact [email protected] and make questions about the service.

Mobile Apps

Android

Download

iOS

Download

Training of bot, implement new features.

You can create a ticket on our website with your requests and our team will carry all the job for you.
Click here to open Visualwebs Support page
 

Implementation of WhatsApp

To integrate WhatsApp in the Kommunicate platform, you need to request it on 360Dialog site.
Click here to open the form for Requesting integration for WhatsApp Business API
More information about the complete steps can be found on Kommunicate blog : Integrate WhatsApp Business API
 
Next Paid Support
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